Support Resources

So you've started using OpenOffice.org. Wonderful! Chances are youmay have questions about problems you encounter in the software or wantto learn more about it. There are a number of ways you can get helpwith the software. Visit our OpenOffice.org Support Home for more information on getting help with OpenOffice.org

To find information, resources, and much more in your native language, please visit the NLC projet page.

OpenOffice.org announced the first build of OpenOffice.org 2.0.1 for Mac OS X (X11) that can run natively on the newly released Macintosh Intel desktops. No other fully equipped office suite can claim as much, and ours gives users not just standards compliance but real interoperability.

Download troubles

There are various reports from users on our mailinglist that theyhave problems downloading OpenOffice.org using Safari the defaultbrowser for Mac OS X. Safari isn't capable of directly downloading fromFTP servers so Safari passes download requests for files from a FTPserver through to the Finder, the Finder connects to the FTP server andfails. This may be a bug in Mac OS X 10.3.x and 10.4.x which cannot besolved by OpenOffice.org developers.

• OpenOffice.org Aqua (starting 3.0) Works with Mac OS X 10.4, 10.5, and the 10.6pre (aka Snow Leopard) Works with Mac OS X 10.4, 10.5 and the 10.6pre (aka Snow Leopard) OpenOffice.org (starting 2.2 version) Works with Mac OS X 10.4, 10.5 Works with Mac OS X 10.4, 10.5 OpenOffice.org (until 2.1 version included) Works with Mac OS X.
• This may be a bug in Mac OS X 10.3.x and 10.4.x which cannot be solved by OpenOffice.org developers. There are two known solutions: Even though the Finder has problems with passed through downloads from Safari the download often works when you copy the download url to the clipboard, switch to the Finder-Go-Connect to Server and paste the url.
• Feb 01, 2016 Our website provides a free download of OpenOffice.org Impress 1.0 for Mac. This free Mac app was originally designed by Apache OpenOffice. Our antivirus scan shows that this Mac download is malware free. The following version: 1.0 is the most frequently downloaded one by the program users. The application is categorized as Productivity Tools.

There are two known solutions:

• Even though the Finder has problems with passed throughdownloads from Safari the download often works when you copy thedownload url to the clipboard, switch to the Finder->Go->Connectto Server and paste the url in the empty line below Server Adress.Click 'Connect' and the see if the Finder now connects to the downloadserver.

• Mozilla/Gecko based browsers like Firefox or Camino are capable of directly downloading from FTP servers.

As the file is downloaded, you will see the icon of the Disk Image(dmg) File appear. When the download is finished, simply double clickon the icon of the 'dmg' file, and drag the OpenOffice.org 'Icon' inyour applications folder.

OpenOffice.org X11 How-To

There is a small how-to install and use X11 and OpenOffice.org Mac OS X available in

FAQ

For any other installation or mac-specific question visit this page. There are the latest news and informations on known OpenOffice.org Mac OS X (X11) issues and problems.

Mailinglist

If you still can't find your answer there, try the following community staffed mailinglist: users@openoffice.apache.org

To make life easier for yourself and other volunteers on themailinglist please subscribe to the mailinglist. In order to do so senda blank email to this addresswait for the daemon to answer you. Now answer the mail the mailinglistdaemon sent to you yourself by pressing the reply button in yourmailer. After the second confirmation your able to post and receivemails from users@openoffice.apache.org

In order to make life easier for both end-users and developers wedecided to move end-user support to the project wide users mailinglistwhile mac porting remains the mailinglist for OpenOffice.org macdevelopment.

Remember, these are staffed by volunteers who donate their time to help users, so be patient and polite:

Online Help and Manuals

One of the quickest references to get to is the OpenOffice.orgOnline Help (under the Help menu). This online help contains a thoroughdescription of the application.

You can also go to your local bookstore and pick up several books such as the OpenOffice.org Resource Kit and StarOffice Companion.While these books are not specific to Mac OS X, OpenOffice.org on MacOS X is nearly identical to all other platforms and these books willstill be valuable references.

If you get help from any of these places, please consider helpingout by browsing through them from time to time and answering questionsto which you know or learned the answers. Support, too, is an effortthat needs

Paid Support

If you require commercial support, you may want to check out some of the commercial OpenOffice.org support providers.Be aware that not all may provide assistance with Mac OS X, however, sobe sure to check to make sure they support the Mac OS X plat form..

Filing Bugs

OK, say you've found a glitch in the software (a bug, like thesoftware crashes when opening this certain file) and haven't been ableto find an answer in any of the support resources. The next step is tofile an issue about it. See the IssueZillapage for more information about what a proper report should contain andwhere to file it. Mac-specific bugs should be filed against the porting project.

Last updated by $Author: smsm1 $ on $Date: 2007/02/11 01:26:04 $

After receiving notification of the availability of Open Office 4.1.0, in which it was stated that the update was suitable for Mac OS X 10.3 onwards, I downloaded the relevant file … noting that it stated:

Openoffice Mac Free Download

'Download Apache OpenOffice 4.1.0
Click here to download (hosted by Sourceforge.net) for:
Mac OS X (10.6 or older) and English (British) | ~159 MByte | Released: 2014-Apr-29'.

Openoffice Org For Mac Os 10.13

However when I attempted to run the instal, a message was displayed indicating that this could not proceed as my version of Mac OS X was not suitable - I run OS X 10.6.8.